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Buying Guides

    When choosing to purchase a mobility aid or related item it is important to consider the situation and ask questions to find the product most suitable for the user’s needs.

    Buy Quality

    Not all products are the same. Many products can look similar but be wary of unproven or untested products which could pose a potential risk to the user. The Mobility Store only stocks proven and trusted brands and importantly, where possible, products which have been tested to conform with Australian standards, remember – if you buy quality you only need to buy it once.

    Buy or hire?

    How long do you expect to be using the device? If you will only need your device for a short period of time, or only intend to use the device as a backup when you become fatigued, look for a device that can be easily stored and transported. Also consider hiring from The Mobility Store’s wide range of quality hire items.


    On the other hand, if you expect to be using your aid regularly for months or years, then your priorities should be factors like ease-of-use, comfort, and the autonomy the device provides. If you expect to be physically active, you will also want to make sure you find a device that is durable and allows the maximum possible range of movement.


    Consider how easy it is to move your aid in and out of vehicles, and whether the device will be easily accessible when you need it.

    Ease of Use

    For all users, especially older adults and people with reduced strength, it is important to consider the weight, size and ease of use of the equipment before purchasing.

    Choose a product that you can move, adjust and operate comfortably. If you plan to use it for extended periods, make sure it can be used without causing excessive fatigue.

    Even if you won’t be lifting the equipment yourself, consider whether a family member or carer will need to lift it into a vehicle or move it for storage. Weight and portability can make a significant difference in everyday use.

    While lower-priced products may seem appealing, they are often made from heavier materials. Premium products commonly use lightweight aluminium alloys and more advanced engineering, making them easier to handle while maintaining strength and durability.

    Sizing and Adjustment

    Many devices sold at The Mobility Store are either adjustable or come in multiple sizes. Using a device that is not the right size for you can be difficult and may even lead to injury, so ensure your device is correctly sized and adjusted for your body. If you need help with this, be sure to speak to your medical professional or to The Mobility Store staff.

    Professional Advice


    Importantly, listen to any advice given to you by healthcare professionals, and do not go against advice you have been given by them. If you have been given conflicting advice regarding a mobility aid or any other product we sell, seek clarification before making decisions.


    The Mobility Store is happy to put you in touch with a relevant healthcare professional.